Episode 10: Two Places at Once

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About the episode

In this episode of Salon Insider, Salon Today’s Stacey Soble takes viewers behind the scenes at Jamison Shaw Hairdressers in Atlanta, where Candy Shaw—founder of Sunlights Balayage and known as the Balaylama—reimagined the salon tour experience using silent disco technology. With a scheduling conflict preventing her from attending in person, Candy recorded an immersive voiceover tour guiding more than 100 salon owners through her 5,000-square-foot, 50-chair salon. From her family's rich legacy to innovative training techniques and operational strategies, Candy used pre-recorded audio, headsets, and creative visuals to offer a world-class experience. The episode explores how this same technology is now being used for stylist education and onboarding new guests through personalized, self-guided salon tours.

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